- Does Ledger Desk give tax advice?
- No. It explains how rules generally work, using a dated knowledge base built from current IRS and state guidance, and it tells callers a licensed professional at your firm will advise on their specific facts. It says the call does not create a client engagement.
- Is it current with the One Big Beautiful Bill Act?
- Yes. It covers 2026 figures from IRS Rev. Proc. 2025-32 and the One Big Beautiful Bill Act, including the $16,100 / $32,200 standard deduction, the $40,400 SALT cap, the $2,000 1099-NEC threshold and permanent 100% bonus depreciation. If a figure needs verifying, it says so.
- Does it understand the entertainment industry?
- Yes: productions, loan-outs, residuals and royalties, multi-state work days, foreign performer withholding, state film credits and recoupment waterfalls. It also handles general small-business and individual tax questions.
- Is every call recorded?
- Every conversation is transcribed and stored in your private inbox within about a minute, with summary, contact details, service, size, location, deadlines, urgency flags and compliance checks. Callers are told it is transcribed.
- Where do we manage incoming calls?
- Sign in at ledgerdesk.app/login. Every call lands in the Lead inbox with transcript, summary and urgency score. Set its status, add notes, and click Open client file to make it a client under Clients & engagements. See the firm guide.
- Can our clients and staff manage it?
- Yes. Each firm has its own administration: invite your team, set owner and staff roles, change services, hours, languages and alert recipients, restrict it to your domains, and pause it any time.
- Can it answer our phone line?
- Yes. Your firm gets its own local number connected to your assistant. Forward your office line to it when nobody picks up, after hours, or during busy season. Clients still dial your usual number, and every phone call is recorded and filed in your Lead inbox. How to set up phone forwarding.
- How long does setup take?
- About ten minutes. Done-for-you setup and custom branding are available.
- What does it cost?
- Per firm, based on call volume and setup option. Request a quote.