- Does Ledger Desk give tax advice?
- No. It explains how rules generally work, using a dated knowledge base built from current IRS and state guidance, and it tells callers a licensed professional at your firm will advise on their specific facts. It says the call does not create a client engagement.
- Is it current with the One Big Beautiful Bill Act?
- Yes. It covers 2026 figures from IRS Rev. Proc. 2025-32 and the One Big Beautiful Bill Act, including the $16,100 / $32,200 standard deduction, the $40,400 SALT cap, the $2,000 1099-NEC threshold and permanent 100% bonus depreciation. If a figure needs verifying, it says so.
- Does it understand the entertainment industry?
- Yes: productions, loan-outs, residuals and royalties, multi-state work days, foreign performer withholding, state film credits and recoupment waterfalls. It also handles general small-business and individual tax questions.
- Is every call recorded?
- Every conversation is transcribed and stored in your private inbox within about a minute, with summary, contact details, service, size, location, deadlines, urgency flags and compliance checks. Callers are told it is transcribed.
- Where do we manage incoming calls?
- Sign in at ledgerdesk.app/login. Every call lands in the Lead inbox with transcript, summary and urgency score. Set its status, add notes, and click Open client file to make it a client under Clients & engagements. See the firm guide.
- Can our clients and staff manage it?
- Yes. Each firm has its own administration: invite your team, set owner and staff roles, change services, hours, languages and alert recipients, restrict it to your domains, and pause it any time.
- Can it answer our phone line?
- Yes. Your firm can get its own local number connected to the assistant, and you forward your office line to it after hours or when nobody picks up.
- How long does setup take?
- About ten minutes. Done-for-you setup and custom branding are available.
- What does it cost?
- Per firm, based on call volume and setup option. Request a quote.